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FAQs

• Visitor

• What are the "house rules" for a Virtual Tasting experience?

  Please note, there are just a few “house rules” for your experience – all guests participating in the tasting must be 21 years of age or over, you are responsible for complying with local regulations and orders, we cannot host a tasting with anyone that appears or becomes intoxicated, and the conversation must be mutually respectful and appropriate. Recordings of the experience must be approved in advance and be used for your limited internal, non-commercial purposes only. If one of these guidelines are not met, we can end the experience at any time. In addition, we strongly recommend that you use the latest version of Zoom. Participation in this virtual experience event is subject to Francis Ford Coppola Winery’s Shipping & Returns Policy and Francis Ford Coppola Winery’s Privacy Policy. Participation in this virtual experience is at your own risk.

• How do you reserve an experience?

  To ensure the safety of our guests and teams, we have limited the number of guests we can welcome each day.

  For reservations, email GuestServices@FrancisFordCoppolaWinery.com or call (707) 857-1471.

  Please note that we are only able to offer one flight per guest, per day. Dependent on your party size, we may be unable to seat your entire party at one table or may need to stagger your appointment times.

  Your membership extends you four flights total per visit, and there is no limit to how many times you may visit annually – in fact, we’d love for you to join us every day!

  Not a member yet? Join our Wine Family during your visit to enjoy all of the perks and benefits, including complimentary tastings and discounts on wine, dining, and merchandise right away! Benefits are extended to up to four guests total, per membership, per visit.

  Please review our COVID guidelines and updated safety protocols on the next FAQ.

• What are your COVID guidelines?

  We can’t wait to host you soon! Learn more below about what you can expect during your visit and keep checking back, as this information will be updated often.

  • The safety and health of our employees, customers and visitors remains our overriding priority. As COVID-19 continues to evolve, we are monitoring the situation closely and will periodically update guidelines based on current recommendations from the CDC, World Health Organization and Local and State Health Officials.
  • All guests agree to follow all safety protocols and precautions required by the winery.

  If you have any questions or feedback about your experience, we encourage you to reach out to us by emailing GuestServices@FrancisFordCoppolaWinery.com and we will be happy to assist. We look forward to hosting you soon!

• Can I take photographs onsite?

  Thank you for choosing our property to take photos!   Before you begin photographing on our property, please review the guidelines below:

  • In advance of each shoot, please send our Guest Services Team an email letting us know the date, number of guests, and time that you would like to shoot onsite. This will allow us to review our calendar to ensure we are open and that another event hasn’t been previously reserved. We will reply with confirmation. Emails can be sent to GuestServices@FrancisFordCoppolaWinery.com.
  • You may only be on property during business hours.
  • Please remain only in spaces that are open to guests. Please do not enter any spaces that are roped off or that are closed to guests. In addition, please do not impact other guests’ experience of the property, including blocking stairways, access, or driveways.
  • Be cautious of wildlife while on property.
  • If you need assistance during your visit, you are always welcome to reach out to our Hospitality teams by ascending the staircase to Rustic.
  • Please don’t include any signage or direct images of alcohol/winery, when photographing guests under the age of 21.
  • Please note, that by allowing you to photograph for your own purposes on our facility, Francis Ford Coppola Winery does not agree to accept any liability or loss arising from your use of the facilities.
  • We cannot invite wedding photography onsite at this time.

  If you ever have any questions or if we can assist any further, please don’t hesitate to reach out to our Guest Services team at GuestServices@FrancisFordCoppolaWinery.com or (707) 857-1471.

• Does the winery accommodate pets?

  Due to our various food preparation permits, we are unable to invite pets inside the winery gates (including our pool area), with the exception of service animals. If you are traveling with a pet, please know our parking lot does not have shade and on warm days your car will quickly get very hot.

• What is your picnic policy?

  Food and drinks are available for you at our two restaurants. We ask that you do not bring outside food or beverage to the winery park. We also offer poolside lunch service from our cafe. You may bring empty water bottles and fill them at our water station located at the Pool Cafe.

• Do I need an appointment for a large group?

  We are happy to welcome your large party or group to our property, by reservation. For all group sizes of 12 or more guests, please contact Guest Reception at (707) 857-1471 or GuestServices@FrancisFordCoppolaWinery.com to learn more about our available experiences and to reserve your visit with us. Please note that without a reservation, we may be unable to host your party.

  Access to the pool experiences is available exclusively through Cabine reservations, available online only. To preserve the experience of the pool for all guests, your group or party may not have more than two Cabines reserved on any one day. Additional information about our guidelines for the pool and park, can be found here.

• Is there parking for limos and other large vehicles?

  There is a bus bay located on the east perimeter of the parking lot for buses and limos. Your driver may drop you off in our designated loading and unloading area near the grand staircase before continuing forward and parking in the bus bay.